Introduction
At Nizan Beauty Ventures Private Limited, we are dedicated to providing exceptional beauty products and services. We understand that sometimes changes are necessary. Please review our cancellation and refund policy below.

Cancellation Terms

• Eligibility: You may cancel orders or appointments with us under the terms specified herein.
• Request Time: Cancellation requests must be submitted within 2 to 3 days from the date of purchase or booking.
• Method: Cancellations should be made via email at info@nizanmakeovers.com or by calling 9645424283.
• Please provide your order number or booking details when requesting a cancellation.

Refund Terms

• Refund Amount:
  • Orders: Full refunds will be issued for cancellations made within the 2 to 3-day window. For cancellations made after this period, a partial refund may be provided, subject to the conditions of the product or service.
  • Appointments: Full refunds will be granted if you cancel within 2 to 3 days prior to the scheduled appointment. Cancellations made less than 2 days before the appointment may incur a cancellation fee.
• Timing: Refunds will be processed within 3-4 business days after the cancellation request is approved.
• Method: Refunds will be issued to the original payment method used at the time of purchase.

Non-Refundable Fees

• Exceptions: Any shipping costs or service fees associated with the original purchase are non-refundable.

Special Circumstances

• Damaged Goods: If you receive a damaged product, please notify us within 2 days of receipt. We will arrange for a replacement or refund as appropriate.
• Event or Service Cancellations: If an event or service is canceled by us, a full refund will be issued. If you cancel your reservation, the standard refund terms apply.

Procedure for Filing a Claim

• Contact Information: For cancellation or refund requests, please contact us at  info@nizanmakeovers.com or 9645424283.
• Required Information: Include your order number or appointment details, the reason for cancellation, and your contact information in your request.

Policy Changes

• Updates: This policy may be updated periodically. Any changes will be communicated via our website and will apply to future transactions.

Legal and Compliance Information

• Compliance: This policy is in compliance with applicable local laws and regulations.

Dispute Resolution: Any disputes regarding cancellations or refunds will be resolved in accordance with our standard dispute resolution process.